Many organizations have a large staff of operators who are responsible for carrying out very specific tasks in the daily operations of the backup system. These users can benefit greatly from training, but do not generally need the in-depth theory and detailed administrative information provided in courses designed for systems administrators.

Our NetWorker operators' course is a half-day class designed and delivered exclusively by Cambridge Computer to provide administrators and operators with an overview of the day-to-day responsibilities of a Legato NetWorker 6.x/7.0 system. Topics cover the basics needed to keep an existing NetWorker configuration running properly.

The course includes lecture segments interspersed with instructor-led demonstrations. When held at your site, the demonstrations may be performed on laboratory machines, or on your existing Legato NetWorker server. The classes can easily be customized for your specific environment, and if desired our instructors can be scheduled to devote a second half-day to site-specific questions relating to your configuration or operations.

We offer operators' courses as a standard part of many of our backup system installation packages, but these classes are also available à la carte. Our Waltham Training Center offers a pleasant environment where each student has a personal workstation with up-to-date equipment. If it is more convenient, on-site training at your facility can also be arranged.

Training is an essential component in the successful deployment and administration of Legato's products. Our large staff of field-experienced instructors is focused on Legato's full suite of products and offers expert training services on Legato's products worldwide. In addition to the training classes, we can also provide system documentation and standard operating procedures (SOPs) to aid operators in their daily tasks.

Curriculum

Part I: Introduction

Part II: Backups
• Client-initiated (unscheduled backups)
• Server-initiated (nightly scheduled backups)

Part III: Recoveries
• Browsable file recoveries
• Directed recoveries to alternate clients

Part IV: Media Management
• Tape Rotation schemes
• Autochanger operations
• Inventorying and Reset

Part V: Basic Troubleshooting
• Checking for successful and failed backups
• Restarting failed or hung backups
• Error Messages

Part VI: Additional Site-Specific Topics