Proper documentation of a system's configuration and best practices is a key component in the reliable protection of corporate data. Documentation helps guarantee consistency during routine transitions such as staff turnover, and is crucial to the efficient and accurate recovery of systems after a disaster.

Cambridge Computer can provide a variety of expert documentation services for both new and existing backup and storage systems and the environments in which they reside. Our documentation packages are popular with pharmaceutical and genetics companies, educational institutions, financial companies, and other organizations concerned with adherence to standards and/or precise procedures and service level agreements.

After one or more visits to a customer site, a senior member of our staff creates documentation at our offices. Following its creation, all documentation is subject to a technical team review prior to final delivery. Documentation often accompanies our other services, including JumpStart and full installations and System Health Checks.

Documentation Types

• Installation synopses
• Site assessments
• Health check overviews
• Operators guides
• Standard Operating Procedures (SOPs)
• Custom documentation outside of these basic categories is also available